FAQ
How do I find the right size?
We offer detailed size charts for each product to help you find the perfect fit. If you're unsure, our customer support team will be happy to assist you – just send us an email at info@antigbelts.com
How long will it take for my package to arrive?
Delivery time depends on your location. We ship packages once a week, usually on Tuesdays, Wednesdays, or Thursdays. Once shipped, delivery typically takes 2 to 5 business days.
What do I do if my package doesn't arrive?
Once your package has been shipped, you will receive a shipping confirmation by email including a tracking code, which you can use to track your package. In some cases, the package will be delivered to a parcel shop if delivery is not possible. If you still have problems, please contact us at info@antigbelts.com
What do I do if the product arrives defective?
Should your product be damaged or faulty, please contact us immediately at info@antigbelts.com. We will find a suitable solution as quickly as possible.
What do I do if the size doesn't fit or I want to exchange for a different model?
We do not offer direct exchanges. However, you can return the item to us for a refund and then place a new order in the desired size or a different model.
For more information on returns, please contact us by email at info@antigbelts.com
What is your return policy?
We accept returns for up to 30 days after delivery. For more details on returns, please email us at info@antigbelts.com. Once the belt has been returned to us, the purchase amount will be refunded.
Can I buy Antig Belts products in physical stores?
Yes, we work with the Goesslie store in Vienna. You can also find all our belts at Burggasse 29.